Texas Startup Blog written by Alexander Muse

My Twitter Dilemma, PLEASE HELP!

October 30, 2009

In early October I noticed that the Twitter API was posting updates to my Twitter account.  Someone suggested that I change my password, but on October 12th at 9:15PM my NEW password stopped working.  I tried the password recovery system, but I never received an email from Twitter with my new password.  My theory is that someone had ‘hacked’ or ‘phished’ my Twitter password and then changed the email associated with my account.  When I changed the password they recovered it using the password recovery tool.  When I tried to use the recovery tool THEY received the new password - not me.  I emailed Twitter Support several times, but I have never heard back.  I can still tweet on the account using cotweet because it is still connected using oauth.  The bad news is that the ‘hacker’ has been posting updates to my Twitter account and since I can’t login, I can’t delete them.  Here is the latest:

I have been a Twitter users since 2007 and have more than 25,000 followers.  It was one thing when I couldn’t use my account, but now someone else is pretending to be me.  This is unacceptable.  I am hoping someone from Twitter can help, someone like Josh Elman, Vitor Lourenco, Mark Trammell, Kevin Thau, Jason Stirman, Dick Costolo, Santosh Jayaram, Peter Fenton, Doug Cook, Abdur Chowdhury, Alexander Macgillivray, Evan Williams, Rael Dornfest, Chris Sacca, Jack Dorsey, Greg Pass, Andrew Lorek, Jeremy LaTrasse, John Adams, Rudy Winnacker, Britt Selvitelle, Alex Payne, Bijan Sabet, Jay Edwards, Steve Jensen, John Kalucki, Blaine Cook, Lee Mighdoll, Biz Steon, or Jack Dorsey - anyone?