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IKEA for Business! Another startup solution. . .

July 16, 2008

Last week I was annoyed at IKEA for not having a program to sell furniture to small businesses and of course I blogged about it here.  Colin commented on the post suggesting,

The odd thing is IKEA provides exactly what you wanted, and they’ve been spending the past six months promoting the hell out of it. Apparently the employee(s) you had contact with were nimrod(s)—it’s not free, and it’s nowhere near new, but they will deliver large orders right to your business. They even employ business specialists in the office furniture section for just this purpose (as well as helping choose furniture when someone doesn’t already know exactly what they want). I’d definitely get in touch with a store manager or even IKEA USA and pass along your experience; taking advantage of their services shouldn’t require your mom scolding them into it. ;)

So I called IKEA and asked about the program Colin talked about.  They had NO idea what I was talking about.  I tried to explain how it might work, no dice.  Finally I asked to talk to a manager and the guy refused at first indicating that they would give me the same answer, “IKEA is self-service ONLY!”  I insisted and moments later the services manager indicated that IKEA did, in fact, have just such a service.  For a 10% fee they would design, pick and ship the items right to my office.  I thought 10% sounded like a bargain and emailed the list of stuff we wanted and within hours I had a team (Tammy and Amy) working on my account.  We should have the stuff on Saturday.  WOOT!  Thanks Colin (I love this blog).  If you are in Dallas and need help for your startup talk to Tammy Colton, IKEA After Sales 972.712.4532 x 1450 tmeo@memo.ikea.com (hopefully I won’t get in trouble for revealing this secret data).

Oh and BTW - my Mom didn’t have to do it…

Written by Alexander Muse · Filed Under Blog 

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