Health 2.0 in South Texas?

April 30, 2008

Our friend Scott Baradell introduced us to Cary Byrd, the founder of  eDrugSearch a South Texas family business, who offered to contribute a post about his startup for the blog titled, “Great Health 2.0 Startups Can Come from South Texas, Too“:

I live in Spring Branch, Texas – not Silicon Valley, Silicon Alley or even Austin.  I don’t particularly like small talk, about Web 2.0 or anything else.  I haven’t prepared a PowerPoint deck full of made-up numbers showing my company’s path to $100 million in three years.  I’ve self-funded my company rather than seeking VC funding – which means I don’t have to play the BS game and, more importantly, can build my business without interference.

The result of all this is that, to some people, my startup and I are not part of their club.  That’s OK, though.  We’re winning anyway.

My company, eDrugSearch.com, is a vertical search engine offering comparison shopping services; our closest competitor is a publicly traded company called HealthPricer.  The difference is, we focus solely on prescription drugs – because we know it can be difficult for consumers to purchase affordable medications safely online.  We created eDrugSearch.com to give these consumers a safe haven, where they know they won’t be ripped off, or worse.

The eDrugSearch.com Community

Most of our customers are among the 65 million Americans who don’t have prescription drug insurance.   I know this because they share their concerns with me every day, in e-mails and now in the eDrugSearch.com Community forum.

We started the eDrugSearch.com Community, a social network, in February, and it already has had a dramatic impact on traffic and time spent per visitor on the site.  The result has been an estimated $435,000 in sales for eDrugSearch.com member pharmacies in March alone, propelling our pharmacies’ overall revenues to more than $2 million since our launch last year.

The eDrugSearch.com Community enables site visitors to rate and review drugs and pharmacies ; monitor the latest FDA updates, price changes and other news related to their current drug regimens;  and share experiences with others taking the same drugs or who have similar health conditions.

Before we launched our social network, most of our visitors bought some – but not all – of their prescription drugs through our site. Thanks to the community, we’re beginning to form much stronger and more personal relationships with these customers.  The site is ‘stickier’ now.

Why a Social Network for Prescription Drug Consumers?

An estimated 150 million Americans sought health-related content and services on the Internet in 2007. According to a recent Harris poll, 71 percent of U.S. adults use the Web to search for health information — a number that continues to rise.  Millions of consumers are also purchasing prescriptions drugs, medical equipment, and other supplies online.

Prescription drug consumers, in particular, have shown significant interest in blogs, social networks and specialized search.  They relish the opportunity to share their experiences, and often their frustrations, with one another.

In short, consumers are turning to one another, rather than relying exclusively on DTC advertising and rushed doctor’s appointments, to learn about prescription drugs.  We thought this was a sufficient rationale for starting a niche Health 2.0 community.  And so far, we’re clearly being proven right.

eDrugSearch.com Community Features

When you join eDrugSearch.com, you gain access to a number of tools and resources that can help you to become a better healthcare consumer.  For example, you can:

  • Rate and review drugs and pharmacies;  .
  • Monitor the latest FDA updates, price changes and other news related to your current drug regimen; 
  • Make friends and form groups to share experiences with others taking the same drugs or who have similar health conditions; and  
  • Ask the community to get answers from informed healthcare consumers.


To reward community members for their contributions, we award them eDrugSearch.com Points, which will soon be redeemable for drug discounts at participating pharmacies.  Our brand will always be focused on saving our members money – because that’s why they come to the site in the first place.

Ultimately, It’s the Customer Who Counts

Oh, sure – we may never be a Silicon Valley darling.  But we’ve been fortunate to have been discovered by our fellow pharmaceutical industry bloggers and Health 2.0 bloggers. We were also mentioned recently in the Wall Street Journal for our creation of the Healthcare 100 blog ranking system (www.healthcare100.com), and we were a sponsor of the recent Health 2.0 conference in San Diego.

So yes, successful startups can come from South Texas – or anywhere, for that matter.  We hope to help light the path for others like us.

We also welcome feedback on our site from the Health 2.0 community and anyone else interested in the future of healthcare in the United States.  We want to be an example of Health 2.0 making a real difference in people’s lives, by helping them to learn, to share — and to save a little money along the way.  You can reach me directly at carybyrd@edrugsearch.com.


Cary Byrd is founder and president of eDrugSearch.com.  He shares his viewpoints on Health 2.0, prescription drug marketing, and healthcare public policy at www.edrugsearch.com/edsblog.

Comments

One Response to “Health 2.0 in South Texas?”

  1. Robin Cannon Says:

    I think this is a great demonstration of the wider possibilities of social networking. I think niche social networking is going to be a pretty big thing, and it’s starting to extend well beyond the “blogging, marketing, seo, technology” niches that were the first to develop.

    I think the eDrugSearch.com site is well put together given that it’s focusing on a wider - and often non-tech-savvy - audience. Very easy to use and intuitive, with solid results. I’m curious to see how much the community aspect develops over time, at the moment it strikes me as a bit lightweight.

    On the wider note, definitely agree with the concluding point about the fact that great startups can come from anywhere. There’s less reasons for Silicon Valley or anywhere else to act as a hub for internet related startups that have no real need for a geographical basis.

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