Comments on: ServiceGuy, better late than never! http://www.texasstartupblog.com/2007/08/06/serviceguy-better-late-than-never/ Spurring innovation and entrepreneurship. Thu, 18 Mar 2010 05:09:56 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Texas Startup Blog: Web 2.0 and Social Media by Alexander Muse » Blog Archive » ServiceGuy News and Staff Additions! http://www.texasstartupblog.com/2007/08/06/serviceguy-better-late-than-never/#comment-216268 Texas Startup Blog: Web 2.0 and Social Media by Alexander Muse » Blog Archive » ServiceGuy News and Staff Additions! Tue, 28 Aug 2007 04:30:33 +0000 http://www.texasstartupblog.com/2007/08/06/serviceguy-better-late-than-never/#comment-216268 [...] We launched ServiceGuy on August 6th after three months of development as I explained in a post titled, "ServiceGuy, better late than never!"  We have had a few bumps throughout our launch.  First, our VoIP provider flaked on us and we had to get our SIP from someone else (if you sell SIP or IAX connections by the minute please call me).  Next, our theory on how users would be able to figure out the sign-up process was wrong.  We had to redesign the process and I am happy to announce everyone seems to be getting the hang of our new system.  Just when we thought we had all of the bugs figured out it was brought to our attention that we didn’t give the service providers any instructions on how the call would be connected (we just played a beep).  Turns out it helps if you tell them what to do when they hear the beep ~ sorry about that.  Anyway, most of the bugs have been worked out and we have been watching more and more local providers sign-up each day.  Oh, and everyone loves the ServiceGuy voice (countrified Texan cartoon voice).  [...] [...] We launched ServiceGuy on August 6th after three months of development as I explained in a post titled, "ServiceGuy, better late than never!"  We have had a few bumps throughout our launch.  First, our VoIP provider flaked on us and we had to get our SIP from someone else (if you sell SIP or IAX connections by the minute please call me).  Next, our theory on how users would be able to figure out the sign-up process was wrong.  We had to redesign the process and I am happy to announce everyone seems to be getting the hang of our new system.  Just when we thought we had all of the bugs figured out it was brought to our attention that we didn’t give the service providers any instructions on how the call would be connected (we just played a beep).  Turns out it helps if you tell them what to do when they hear the beep ~ sorry about that.  Anyway, most of the bugs have been worked out and we have been watching more and more local providers sign-up each day.  Oh, and everyone loves the ServiceGuy voice (countrified Texan cartoon voice).  [...]

]]> By: voyagetrek travel http://www.texasstartupblog.com/2007/08/06/serviceguy-better-late-than-never/#comment-209098 voyagetrek travel Tue, 14 Aug 2007 03:00:15 +0000 http://www.texasstartupblog.com/2007/08/06/serviceguy-better-late-than-never/#comment-209098 I like the idea. I just called, and it was busy, but of course it was just launched and I am calling after-hours. I also like the servicemagic.com and respond.com business models for local services. - Cliff I like the idea. I just called, and it was busy, but of course it was just launched and I am calling after-hours. I also like the servicemagic.com and respond.com business models for local services. - Cliff

]]> By: Rob La Gesse http://www.texasstartupblog.com/2007/08/06/serviceguy-better-late-than-never/#comment-205240 Rob La Gesse Tue, 07 Aug 2007 03:16:42 +0000 http://www.texasstartupblog.com/2007/08/06/serviceguy-better-late-than-never/#comment-205240 Launch in San Antonio next. Heck, we are bigger than Dallas! And we need this service. And I'll help if you tell me how I can. After living in over 20 houses/apartments here in the last 30 years I do know something about the local service industry! Rob Launch in San Antonio next. Heck, we are bigger than Dallas! And we need this service. And I’ll help if you tell me how I can. After living in over 20 houses/apartments here in the last 30 years I do know something about the local service industry!

Rob

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